Common issues small businesses face and how to tackle them
Small businesses are something that many people strive for. Owning your own company and building it from the ground up is certainly something to be proud of!
Much like when managing any significant project in life, small business owners face a whole host of obstacles in their lifetime, some tricker than others. For the most part, they are easy to overcome, but other obstacles are a bit more challenging.
Interested in finding out more about these common issues and what you can do to tackle or avoid them yourselves? Read on for more.
Financial Issues
This is a suggestion we feel confident most people reading this and beyond have experienced at some point or another. Particularly when you consider the financial implications of the pandemic, this is an obstacle that many small businesses have had to endure.
Financial issues relating to small businesses do not just include the money generated by the sale of products and services but also extend to include the likes of the money spent to run a company.
Monitoring the income and outgoings of your business and tightening your belt wherever necessary will help to overcome this. Assess whether you are overspending in areas of your business and whether there are cheaper options for doing something.
Human Resources (HR)
HR is a significant part of your business and has an impact on the day-to-day running whether you realise it or not. As is to be expected from such a significant part of your company, you will be faced with a wide variety of obstacles and issues.
Administration in some form eats into your precious time and inefficiency is something we are all guilty of from time to time. Having an inefficient workforce, including yourself, is what you want to avoid as much as you can.
While you might feel uncertain about how to go about something like this, you are not out of ideas; there is a significant range of performance management tools out there, which can be used to tackle a whole host of HR-related issues.
Build an efficient workforce using this management software, and rest assured you will be doing what you can for the well-being of your employees and your business as a whole.
Uncertain Business Landscapes
This is not usually something that would have to be considered, but following the uncertainty of the last eighteen months, we felt it was worth a mention all the same. Businesses big and small have all been impacted by the pandemic in some way or another, and there have been several uncontrollable factors cropping up.
The ever-changing business landscape is something that impacts businesses and is often something that can be hard to predict. While nothing stops you from estimating what could be happening in the future, you seldom are accurate in your estimations, especially if there are other factors to account for, like a pandemic, for example.
That being said, monitoring your own success, keeping an eye on what competitors are doing, and remaining flexible in your approach are all key suggestions for ensuring your current and ongoing success.
Mayor says South Yorkshire losing out on £900m in regional funding
Along with South Yorkshire council leaders and local MPs, Mayor Dan Jarvis has written to Michael Gove, the Secretary of State for Levelling Up, Housing and Communities, to demand that South Yorkshire get its fair share of regional funding for regeneration and economic growth.
Recent analysis has shown the funding would equate to more than £900m in investment in South Yorkshire over seven years.
The intervention comes after the government committed to match former EU funding for Cornwall, but not other English regions with similar rates of deprivation, including South Yorkshire.
Mayor Dan Jarvis said: “I am not asking for special treatment for South Yorkshire, just that we get our fair share.
“From next year, South Yorkshire would have got hundreds of millions of pounds more from EU funding, had that still been in place. The Prime Minister promised places like South Yorkshire would not lose out after Brexit. We are asking him to keep his word.
“We have plans to build a stronger, greener and fairer economy, and we have proven we can deliver – we just need the right tools to do the job. The government should extend its commitment to funding all regions who now meet the criteria for increased funding, including South Yorkshire.”
After Brexit, the government committed to match EU funds for less developed communities through its UK Shared Prosperity Fund (UKSPF). Cornwall is due to receive this funding in recognition of its rates of deprivation, but it’s emerged a number of other regions, including South Yorkshire, should qualify.
The Autumn Statement stated that: “The Budget and Spending Review reaffirms that total funding through the UKSPF will at a minimum match the size of EU Funds in each nation and in Cornwall, each year.”
As the only area of England to have been defined as a ‘less developed region’ in the 2014-2020 ESIF programme, Cornwall had a GDP per head below 75% of the EU average.
However, research by the Industrial Communities Alliance (ICA) illustrates that after 2020, Tees Valley and Durham, South Yorkshire, and Lincolnshire all now fall below this threshold, with South Yorkshire’s GDP per head (70.3% of the UK average) being lower than Cornwall’s (70.9%).
Boost for Brighouse moves a step closer as funds released for town centre revitalisation
The first share of the £19.1 million awarded to Brighouse through the Government’s Towns Fund is now being put to work to help revitalise the town centre.
In summer 2021, the Government announced that the Brighouse Town Deal Board had been successful in its bid to the Towns Fund for projects over the next four years.
The first part of the £19.1 million grant is now being released, meaning Calderdale Council, working alongside the Town Deal Board, can appoint a professional team to take the project proposals to the next stage of development.
The projects will build on Brighouse’s unique events, compact town centre, good accessibility and range of independent shops.
To move forward, full business cases are needed by June 2022 for each of the projects that are part of the Towns Fund package: transforming key public spaces including the canal side and Thornton Square; making it easier and more pleasant to get around the town centre and to local shops and businesses; creating spaces for events and for people to meet; boosting walking and cycling facilities; transforming the market and improving local training to build skills, particularly in manufacturing and green technology.
A professional team will be appointed to work on the business cases after a six-week tender process, which is expected to start before Christmas.
The Brighouse Town Deal Board’s regeneration work is already having an impact, with the completion of new ‘parklets’ in Brighouse town centre in summer 2021. These new pedestrian areas with benches, plants and trees have transformed parts of the town into community spaces for people to stop, rest and enjoy whilst shopping. They were funded by the £750,000 boost from the Government’s initial accelerated funding in 2020 for all areas working towards a Town Deal.
Cllr Sophie Whittaker, co-chair of the Brighouse Town Deal Board, said: “After the fantastic grant news this summer, we’re eager to get started on making a difference in Brighouse. This is already a town with a strong, distinctive identity and sense of community. We believe the proposed improvements will build on its vitality and help it to recover from the pandemic and thrive. It will be an even more special place to spend time, shop, enjoy heritage, socialise, walk and cycle.”
David Whitehead, co-chair of Brighouse Town Deal Board, added: “The funds that have been provided by the Government will be put to good use to revitalise the town centre, improving the shopping experience, and hopefully leading to increased visitor numbers to the area. This should impact and benefit the local economy, encouraging even more independent and quality retailers to invest in the town centre.”
Cllr Jane Scullion, Calderdale Council’s Cabinet Member for Regeneration and Strategy, said: “Building vibrant, sustainable towns is an important part of our work to support local places and businesses as we continue with our inclusive economic recovery. We also want people to have hope for the future and to enjoy their local area. The initial release of money from the Towns Fund is a key milestone for Brighouse and its people, marking the start of an exciting period of regeneration.”
The Towns Fund proposals are part of the Vision Masterplan for Brighouse town centre, which provides the framework for its future regeneration.
Society gives colleagues early Christmas gift
Yorkshire Building Society is giving all its colleagues an early Christmas gift this year with an extra day off for Christmas Eve.
As Christmas Eve (24 December) falls on a Friday this year, it means that colleagues will receive a full five-day break over the festive season as they will return to work on Wednesday 29 December.
It also means customers will need to plan ahead if they need to contact the Society around this time as the Society’s branches and call centres will be closed during these dates. Customers that are registered for online account management will be unaffected by this announcement.
This is the second year that the Society has given colleagues Christmas Eve off and recognises the immense challenges of the last two years where its staff have gone above and beyond in their roles. As key workers they have kept the vast majority of branches open throughout the pandemic and call centres have remained open to provide essential financial services to customers. 1,400 staff also switched from office to home-working.
Throughout the Covid-19 pandemic, the Society has focused on supporting its customers and colleagues. It has prioritised keeping members in their homes, ensuring their savings are safe and looking after colleagues’ health and wellbeing.
Stephen White, Interim Chief Executive of Yorkshire Building Society, said: “We wanted to do something that recognised the extraordinary couple of years that our colleagues have been through, and hope that by giving colleagues Christmas Eve off again this year and providing an extended break to relax and spend time with family at home shows in part my immense gratitude to them.
“Since March last year, our response to Covid-19 has been to focus on the key priorities of keeping members in their homes, making sure their savings are secure and accessible, and looking after our colleagues’ safety and wellbeing. Without the massive efforts of our colleagues none of this would have been possible. I also hope customers understand why we have made this decision to recognise our colleagues in this way after this unprecedented year.”
The mutual has also offered colleagues unlimited dependents and carers leave at full pay and anyone who is shielding, unwell or needs to self-isolate and cannot work from home qualifies for paid sick leave at their full salary.
Yorkshire Law firm Ware & Kay announces Lucy Gilman as Head of its Wetherby office
Yorkshire Law firm Ware & Kay Solicitors has today announced the promotion of Lucy Gilman, to Head of its Wetherby Office. Lucy will take over the responsibility for a growing team delivering commercial, development and residential property, litigation, family, employment and wills and probate services in the West and North Yorkshire region. Lucy takes over the role from Director Michael Peach who will continue to be involved in the business going forward.
Lucy, who joined Ware & Kay in 2012 has over 16 years of experience as a Residential Property Solicitor. She has a wealth of knowledge and a strong reputation for superb client focus. Lucy has represented a number of high profile clients on complex property transactions and is extremely well-regarded within the industry. She has a reputation for establishing close working relationships with clients which enables her to understand them in order to act in their best interests. Lucy will play a key role in supporting the growth of the firm as it continues to expand.
Commenting on her promotion Lucy said: ‘I am looking forward to leading the Wetherby team and embracing this position. My aim will be to focus on assisting in the development of the firm and building relationships with other professionals to continue to deliver quality legal services to clients in Wetherby as well as the wider West and North Yorkshire region.
David Hyams, Managing Director at Ware & Kay said: “I am delighted to congratulate Lucy as Head of our Wetherby Office. It is always wonderful to recognise the achievement and dedication of members of our team. I shall be working closely with Lucy in the future and wish her all the best in her new role”.
Ward Hadaway has strengthened its offering to businesses with two further key senior appointments
Kathryn Walters joins Ward Hadaway as a partner from international law firm Eversheds Sutherland, bringing her specialist finance experience and expertise to the firm. Kathryn will be primarily based at Ward Hadaway’s Leeds office, where she will lead the Yorkshire banking and finance team as a core part of the Corporate team, supporting its continued growth led by partners Adrian Ballam and Jonathan Pollard.
Mark Wilkinson, a specialist in Insolvency and Restructuring also joins Ward Hadaway’s commercial dispute resolution team as a partner from Knights PLC. Mark, who is based in the Leeds office, strengthens the law firm’s already nationally-recognised insolvency and restructuring services.
Steven Petrie, head of Ward Hadaway’s Commercial Dispute Resolution department, said: “Ward Hadaway is focused on helping our clients and our community to prosper and grow. We understand our local markets very well, and a big strength for both Kathryn and Mark are the relationships and reputation they have in the Yorkshire region.
“As well as operating independently, we can also see great potential for them to work together to provide a really rounded and comprehensive service to businesses and their funders.”
Robert Thompson, head of the firm’s Corporate department, said: “Ward Hadaway has a large network of banking and finance organisations that it supports across Northern England. In her role, Kathryn will focus on maintaining the relationships the firm has with key regional businesses, while forging new partnerships in the banking and finance space, attracting new clients to Ward Hadaway. Mark will be pivotal to helping financial services organisations and other businesses with insolvency and debt restructuring processes and issues.”
Talking about her new role, Kathryn Walters said: “It has been great to join Ward Hadaway in Leeds at a time when I can help support the growing team as they continue to champion high-growth businesses across the region, as well as deliver expert, and well managed, legal support for the region’s funders. I’m also excited to be playing an integral part in the development of the firm’s strategic and transactional Restructuring practice, working alongside Mark to deliver holistic solutions to local businesses, and the funders of local businesses, encountering challenging financial circumstances.”
The appointments of Kathryn and Mark are part of a strategic growth plan for Ward Hadaway’s Corporate team – already recognized as one of the most prolific in the region and nationally.
Mark added: “It is an exciting time to join Ward Hadaway in Leeds. As well as building on Ward Hadaway’s highly regarded insolvency practice, it is great to be able to help provide support to the other practice areas such as Corporate, Commercial, Property Litigation and Commercial Dispute Resolution. These teams have all grown in the region over the last 2 years, and I look forward to playing my part as we help clients tackle the challenges that lay ahead as the economy rebuilds from the numerous lockdowns.”
Lincolnshire-based premium foods provider secures £250,000 growth funding
A food & drink producer based across Lincolnshire has secured £250,000 to upgrade its production facilities, create jobs and service its growing customer base.
Wild Jacks Ltd secured the finance from Midlands Engine Investment Fund (MEIF), provided by The FSE Group Debt Finance Fund and backed by the Recovery Loan Scheme (RLS). The MEIF funding will help to upgrade the company’s production facilities and create eight new jobs in the next year.
The investment will also allow the company to increase capacity in its existing events catering facilities, refurbish the premises and service new national contracts.
Founded in 2020 by Stuart and Joanna Hancock, Wild Jacks sources high-quality foods, bakery and meat products from Lincolnshire and operates multiple business lines, working with local producers, arable and meat farmers to sustainably provide these products to a range of customers.
Wild Jacks is home to a number of brands including Odling’s Butchers of Navenby, Welbourne’s Wine & Deli, Welbourne’s Bakery and their most recent acquisition, JH Starbuck (Baker & Caterer).
Stuart Hancock, founder of Wild Jacks, said: “Lincolnshire has a proud history of agriculture and thanks to this investment, we will be able to accelerate our growth plans to offer high-quality, sustainable and local produce to a national range of customers. It has been great working alongside Leo and The FSE Group’s Midlands team, the funding arrives at a really important time for the business as we scale up our operations to service our growing customer numbers.”
Leo Magee, investment manager at The FSE Group, which manages the MEIF Debt Finance Fund, adds: “We were impressed by Wild Jacks’ track record of rapid growth. The team boast senior personnel with significant experience in the industry. Additionally, the company has an impressive suite of business lines with a focus on providing the best locally sourced products. We are delighted to be able to offer this funding and look forward to working with Stuart, Joanna and the team to ensure they reach their goals for growth.”
Sarah Louise Fairburn, chair of the Greater Lincolnshire Local Enterprise Partnership’s Food Board, said: “This is great news for an exciting new Lincolnshire business, and this funding underlines the importance of the food sector to Greater Lincolnshire. Our area is home to some outstanding food producers, from fish to free range pork and from cheese to chocolate. It’s no wonder that a business which champions Lincolnshire produce has become so successful so quickly. The new UK Food Valley will raise the profile of our food sector even higher and make it easier for innovative businesses like Wild Jacks to thrive.”
Pledges sought for Christmas Dinner Project – bringing a festive treat to families in need
To make someone’s Christmas Day extra special, Pepperells Solicitors are running the Christmas Dinner Project again in 2021 – and are looking for pledges.
Those who get involved in the Christmas Dinner Project will be helping some of the most needy families in our area enjoy a festive treat.
Morrisons have kept the meal pledge amount the same this year, so for £25 a family can be provided with the festive ingredients they need to make a traditional Christmas meal.
The Christmas Dinner Project works in partnership with churches and food banks to provide a meal for families that would otherwise go without. Many of the families it works with do not have presents under their tree and for them Christmas is just another day.
Last year a record 450 dinners were provided to local families in Lincolnshire, East Yorkshire and the North East.
If you would like to pledge, get in touch with Clare Williams at Pepperells Solicitors: Clare.Williams@pepperells.com
Sills & Betteridge lead sale of Hemswell-based International Security Group in multi million pound deal
In a deal which took many months of negotiation, led by Sills & Betteridge Corporate Partner Martin Walsh, Tag Security Holdings Ltd (TSH) has now been acquired by The Smartwater Group, supported by its primary investment partner, Freshstream.
As part of the newly expanded group, TSH, which operates as Tag Guard in the UK, and BetaGuard in Europe, will continue to supply mobile security systems (including site intruder detection and access control products and services), and plans to provide an even broader range of technologies which deter crime and maximise the chances of a successful criminal prosecution.
The multi million pound transaction involved the sale of TSH, an English holding company with subsidiaries in Holland, Belgium, Germany and Canada, requiring Martin Walsh to co-ordinate multiple advisors and jurisdictions.
Commenting on the sale, Martin Berends, Managing Director of TSH, said: “Until completion of the sale of TSH, I was a majority shareholder, a Dutch national and resident, heading the international businesses of the group. I had little knowledge of the complex English legal process concerning selling shares in an English company. It was therefore absolutely vital for us to find and instruct a lawyer of Martin’s calibre.
“Martin smoothly guided us to a successful completion following a very lengthy and intensive sales process during which Martin provided the legal and commercial expertise, reassurance and confidence that only comes with more than 30 years of International Merger and Acquisition legal and transactional experience. Martin came to us very highly recommended. He delivered on all counts.”
Martin Walsh said: “I am delighted that Martin and the other shareholders were so pleased with the outcome of the deal. Now TSH is part of a much larger global group with an increased product range, their future looks to be very strong and I wish them every success.”
Manufacturing input prices rise at 30-year survey record rate as supply chain pressures remain intense
UK manufacturers continued to face a challenging operating environment in November, as severely stretched supply chains disrupted production schedules and drove up input prices to the greatest extent in a survey’s 30-year history.
The seasonally adjusted IHS Markit/CIPS Purchasing Managers’ Index® (PMI®) rose to a three-month high of 58.1 in November, up from 57.8 in October. All five of the PMI components had a positive influence, as production, new orders, employment and stocks of purchases rose and supplier lead times lengthened.
Output increased for the eighteenth month running in November, with the rate of expansion accelerating slightly from October’s eight-month low. Companies reported that improved new work intakes – especially from the domestic market – and efforts to build safety stocks supported increased output.
There remained widespread mention of input and labour shortages stymieing efforts to raise production, however. This led to existing stocks being depleted to satisfy customer orders.
The strain on supply chains also led to further substantial lengthening of average vendor lead times. Resulting shortages of components and commodities, combined with input demand outstripping supply, led to a survey record increase in average purchase prices. Around three-quarters of manufacturers reported a rise, compared to less than 1% seeing a fall. Cost and market pressures also affected selling prices, which rose at a rate close to October’s series-record.
November saw inflows of new business increase for the tenth straight month, underpinned by stronger UK market conditions, returning customers and rising client confidence. The trend in new export orders worsened, however, with intakes dropping for the third month in a row. There were reports of weaker demand from China, disruption to trade with the EU (in part due to ongoing Brexit complications) and the cancellation of some orders due to extended lead times.
Capacity also remained stretched at UK manufacturers during November, with backlogs of work rising to a near record extent. This supported further job creation in the sector, with employment rising for the eleventh month running and at the quickest pace since August.
Purchasing activity rose for the tenth month running in November. Increased input buying reflected rising production needs, safety stock building and efforts (including overpurchasing) to minimise supply chain delays. Input stock holdings expanded solidly as a result.
UK manufacturers maintained a positive outlook during November, with business optimism rising to a three-month high. Over 63% of companies expected output to rise over the coming 12 months, with only 6% forecasting a decline. Positive sentiment was linked to COVID recovery, economic growth, new product launches, planned marketing campaigns, business expansions, diversification, innovation and reduced supply chain stress.
Commenting on the latest survey results, Rob Dobson, Director at IHS Markit, said: “Although November saw rates of expansion in output and new orders gain some traction, growth remains lacklustre compared to the first half of the year. Manufacturers are facing a challenging backdrop, with rising supply chain disruptions, staff shortages and inflationary pressures stifling growth while ongoing difficulties caused by Brexit and logistical headaches restrict opportunities to expand into overseas markets. New export sales fell for the third straight month.
“Firms costs meanwhile continue to surge relentlessly higher, rising at the steepest pace in the three decades of survey history. Stretched supply chains, component shortages and a vast mismatch between demand and supply are all exerting massive upwards pressure on input costs. This is also filtering through to prices charged at the factory gate, which rose at a rate close to October’s record high.
“For those concerned about the strength of the jobs market as support schemes are withdrawn, positive news is provided by a further solid rise in manufacturing headcounts.
“The current mix of supply-side constraints, cost increases, skill shortages and rising demand for labour will add to the expectations of an imminent rate increase by the central
bank, but the survey highlights how the subdued rate of manufacturing growth and export decline leaves industry in a vulnerable position to any new headwinds, not least the Omicron variant.”
Duncan Brock, Group Director at the Chartered Institute of Procurement & Supply, said: “Sluggish global supply chains remained uppermost in the minds of manufacturers this month. Disruption led to a new three-decade high in terms of mounting prices and supplier
delivery times increased for the 29th consecutive month holding back further output.
“New orders flows exacerbated the problem in manufacturing capacity with the fastest intake for threemonths, and it was the domestic market that made up the majority of the new work. Export orders dropped back again as long lead times, port and shipping difficulties caused some clients to lose patience and opt to source elsewhere.
“This didn’t detract from the optimism in the sector as 63% of manufacturers that conditions would continue to improve – if only in fits and starts. With more success in finding skilled labour they are preparing for supply chain issues to even out and for price rises to subside. 74% of supply chain managers paid more for their goods in November, as prices charged also accelerated at a rapid pace raising fears that the UK economy could over inflate if supply chain disruption doesn’t subside in the first quarter of 2022.”