Unity Homes and Enterprise is seeking a Director of Housing Operations with expertise in customer service, customer engagement and service delivery.
A permanent position, the successful candidate will provide strategic direction for the delivery of all housing services including tenancy management, responsive repairs, planned and cyclical maintenance, estates services, customer services and rental income
They will be a corporate player with management experience and a strong commitment to Unity’s social purpose.
Applications from women and people with disabilities are especially welcome.
Holding the highest available gradings the Regulator of Social Housing, Unity is a successful, independent, and ambitious BME housing association operating in some of the most deprived and multicultural neighbourhoods in Leeds.
Alongside its role as a landlord and provider of housing services, the association helps people set up and run their own businesses, secure employment, and take up training, education, and volunteering opportunities to enhance their career prospects.
Cedric Boston, Unity Homes and Enterprise Chief Executive, said:
“It is a particularly exciting time to be joining the organisation as we continue the work to transform our new five-year strategic vision into reality.
“As a key member of the Senior Management Team, the Director of Housing Operations will have a pivotal role in this exciting phase of Unity’s evolution.
“We are looking for a person who shares our passion for providing excellent services and has the drive to help people create a better future for themselves and the communities we serve.”