Grimsby firm GCW Flooring & Beds is the latest business to join North East Lincolnshire Council’s trusted trader scheme, approved and run by Trading Standards officers.
Founded in 1945, the business has been passed through the generations as brothers Harvey, Myles and Andre Shaw have taken the reins from their father who took over from his father in 1975.
“I have grown up in the business from a young age,” said Harvey. “From climbing and jumping on rolls of carpet after school, to working myself up from labourer, sales, manager to director.
“We are proud to be a family business with strong values and trust, alongside a long history of proving quality flooring to our customers. We have always been dedicated to providing exceptional customer service and maintaining high standards.”
As well as providing quality carpets and flooring, their bed department launched in 2022, which includes all sizes and qualities of mattresses, bed frames, headboards, ottomans and divans. Furthermore, Harvey explains that they will be launching their new sofa department in the summer.
“Our customers will soon be able to find the perfect sofa to complement their new flooring,” he said. “We’re dedicated to providing customers with high quality and stylish home furnishings that will make their space feel like home and make GCW the one stop shop for all flooring, beds and sofas.”
Asked why he decided to join the Buy With Confidence scheme, Harvey added: “I wanted to demonstrate our commitment to customer service and ethical business practices. I saw this as an opportunity to increase consumer confidence in our brand.
“Being part of a trusted trader scheme means that our business has undergone a thorough vetting process to ensure that we meet the high standards of customer service and business practice. It gives our customers peace of mind, knowing they can trust us to provide an honest and quality service.
“To other businesses thinking about signing up to the scheme, I would highly recommend it. Joining a trusted trader scheme like Buy With Confidence can differentiate your business from competitors and demonstrate your commitment to customer service. It’s an excellent way to build trust.”
