From today bus and coach companies must ensure their vehicles display and announce route information for passengers with hearing and sight impairments.
The Public Service Vehicles (Accessible Information) Regulations 2023 require operators of bus and coach services to provide information on the route, direction of travel and each upcoming stop.
It’s said the regulations will boost confidence for travelling passengers, including those with sight and hearing impairments because route information will be clearly displayed and announced.
Vehicles first used on local services since 1 October 2019 must now be compliant. There is a staggered deadline for older vehicles through to 2026, with partially-compliant status vehicles needing to be compliant by 2031.
