Sunday, January 12, 2025

Window supplier expands into new premises with help of £1.2m deal

South Yorkshire-based business New Design Windows, which supplies and installs windows and doors to the new build sector, has secured a £1.2 million finance package with NatWest and Lombard to drive further growth.

The investment has enabled the firm, which trades from the North East down to Birmingham, to buy a new 20,000-square-foot warehouse in Mexborough.

The acquisition will treble the firm’s production area, enabling the fast-growing business to expand and meet demand from housebuilders.

Managing Director Lynne Darwin founded New Design Windows in 2019 after working for more than 25 years in the industry. Along with her management team, Lynne has grown the business to turnover more than £6m in the last financial year and is now setting her sights on £10m turnover once the new production site is fully up and running.

Similarly, from starting out with five staff, Lynne has grown the firm to employ 45 local people, with an additional 12 roles to be recruited to as part of the next phase of expansion, which will also see trade sales offered for the first time.

Lynne, who decided to buy the new premises after her NatWest relationship manager Michael Bettinson highlighted its availability, attributes the company’s success to a commitment to giving good customer service.

Lynne said: “While it’s important to be competitive in terms of pricing, our success over the last few years is down to our focus on building relationships and giving all of our customers the very best service we can.

“Customer service is vital to us and we know that it’s valued by our customers too, as much of our growth is down to larger orders from repeat customers, which is a fantastic testament to the hard work and commitment of everyone in the team.

“Our growth has been absolutely phenomenal over the last few years and I’m so excited to be in our new premises with the help of NatWest and to begin direct selling to the trade for the first time too.”

To mark the deal NatWest staff from the bank’s North Regional Board visited the company to meet with Lynne, see the new site and learn about the growth of the business.

Michael Bettinson, senior relationship manager at NatWest, said: “It’s been fantastic to support Lynne and the team at New Design Windows with a flexible finance package that has allowed them to buy a new premises and will help them expand their production capacity and increase their turnover. Their growth to date has been fantastic and I look forward to seeing them thrive in the next phase of the journey.”

The finance package with Lombard will also enable the purchase of equipment that will allow automation of some elements of the manufacturing process, further adding to production capability. While the new premises will also be equipped with solar panels to reduce energy consumption and the firm’s carbon footprint.

Ben Tomlinson, relationship director at Lombard, said: “It’s great to continue to support a local business that we’ve supported from day one. To see the growth achieved to date is a testament to Lynne and her colleagues at New Design Windows. To hear the plans for the new premises and how our facility is going to assist in the future, is something we’re looking forward to being a part of.”

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