Forward-thinking IT specialists are celebrating a great start to their 21st year in business, after chalking-up a 10 per cent lift in turnover over the past year.
Lincoln-based LCS IT Solutions’ team is in positive mood, having just welcomed new account manager Sam Hunt and announced a new strategy aimed at benefiting its current and new clients.
News comes as many firms continue to work hard on making a comeback after the disruption caused by the protracted Coronavirus pandemic. Naturally, they are keen to know their IT suppliers are right there behind them as they rebuild in the coming months.
LCS IT Solutions is a family-run business headed by directors Anthony and Claire Bryant and serves a wide-range of businesses, mainly within a 20 to 30 miles radius of Lincoln, along with secondary and special schools and community organisations.
Mr Bryant said: “We are delighted to be starting our milestone year on a high note. We are well-known for our responsive service when our clients are having glitches with their systems and need help fast.
“Now we resolve 99 per cent of clients’ problems remotely which, of course, is essential in a world where hybrid working has become ‘the norm’ and computer users have to be ever alert to viruses and cyber-crime.
“Today we are proud to unveil our own strategy for the future. It will see us taking a pro-active approach to offering clients added value by ensuring they have the best solutions in place to support their growth in the years ahead.
“As a firm, LCS IT has always been about building strong relationships with its customers and we want to take this a step further, by keeping clients up-to-date about changes in the tech field which might have implications for their own business.”
Mrs Bryant added: “We are delighted to have recruited Sam Hunt as our new account manager. Over the coming weeks, part of his role will see him introducing himself to clients and talking about how we want to support them to ensure they have the competitive edge going forwards.”
Sam’s arrival at LCS IT means the business now has a 10-strong team.